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How to Setup Custom Single Sign-On (SSO) for your Events

Megha Nanjundaiah
Updated
Relevant to: Guests Speakers Event Managers & Assistants Account Owners
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With Single Sign-on (SSO), your guests can easily register and join your events using their login credentials from another trusted application or website.
 

Remo is currently configured with 3 registration options:

  • Login via Google: Allows guests to register for your event using their Google credentials (includes
  • Login via Facebook: Allows guests to register for your event using their Facebook credentials
  • Login via LinkedIn: Allows guests to register for your event using their LinkedIn credentials
  • Login via Microsoft: Allows guests to register for your event using their Microsoft credentials (includes Office 365)

Please note when using any of the above social login options to register/join your event, guests are only using the credentials of that account. This will not automatically pre-populate the guest's profile with information from their Facebook or Linkedin profile.


Now, you can set up your very own custom SSO option! This way, your guests can register for your events however you want them to.

A few notes regarding Custom SSO configuration first:

 

- Remo currently only supports SAML SSO

- You can only have one Custom SSO setup per Remo account

- Custom SSO will be applied to all events under the Remo account

Please note, you may need to consult with your IT team for some of the information needed to configure your custom SSO

Prerequisites

Please ensure you use the following configurations for it to work with Remo SSO:

  • NameID must contain the primary email address
  • NameID format: urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
  • Request signing: OFF
  • Assertion signing: On
  • Assertion encryption: Off
  • Signing algorithm: RSA-SHA256 (sometimes abbreviated as RS256)

 

Remo App Configuration:

The fields that we look for (these are optional and synchronized on each user login):

  • name
  • firstName
  • lastName
  • picture
  • headline
  • company or organization
  • title or jobTitle
  • meetingLink
  • facebook
  • linkedin
  • website

Configuring your Custom SSO

1. Click the menu bar (3 parallel horizontal lines) in the upper left corner of your screen, and select 'Account Settings'

2. Click 'Single Sign-On'

3. Set up the configuration with all the following required fields:

  • Display Name
  • Authentication Endpoint
  • Identity Provider Entity ID
  • Public Certificate
     

Please remember the Public Certificate must start with "-----BEGIN CERTIFICATE-----" and end with "-----END CERTIFICATE-----". These two lines must also be on separate lines at the start and end of the certificate.

Here's a handy free online tool to help test whether the format of your Public Certificate is correct: https://tools.keycdn.com/ssl

 

4. Click 'Save'

5. Copy and provide the following settings to your SAML provider:

  • Service Provider Entity ID
  • ACS URL

These will be given to you once you complete save your configuration settings as listed in Steps 3 & 4 above

6. Now you can enable your Custom SSO by toggling the 'Enable Single Sign On (SSO) Authentication' to ON

Your Custom SSO will not be live until the 'Enable Single Sign on (SSO) Authentication' is toggled to ON

7. If you ever want to disable your Custom SSO, simply toggle the 'Enable Single Sign On (SSO) Authentication' to OFF

8. Once enabled, your guests will now be able to log in and register for your event using your Custom SSO option

We strongly recommend double checking your registration flow before your event to ensure your SSO setup is working as expected

Even with Custom SSO enabled, guests will still have the option to login using Google, Facebook, or creating a Remo Account directly

Editing your Custom SSO

You must have set up your Custom SSO before you can edit it

1. Click the menu bar (3 parallel horizontal lines) in the upper left corner of your screen, and select 'Account Settings'

2. Click 'Single Sign-On'

3. Click the 'Edit' button to edit your Custom SSO configuration details

Please note even if you edit the details, your Provider ID will remain the same

4. Once you're happy with your changes, click the blue 'Save' button once more

And there you have it! You've just set up Custom SSO for your events. 

Once again, we definitely recommend testing this out prior to your event, just to make sure everything is set up and working the way you expect it to.

 

If you have any questions, please feel free to reach out to our Support Team at support@virtual.events.com 


 

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