Pre-Assign Guests to Tables

To assign or not assign, that is the question... 

There are many reasons why Event Hosts would like to pre-assign guests to specific tables. These include (but are not limited to):

• You have a table host for each table to lead a booth, presentation, group e.t.c.
• You have some VIP guests you'd like to seat together or at a specific VIP table
• You want to make the experience easier for specific users (e.g. individuals with disabilities, or those less familiar with Remo)

The good news... Whatever your reason is, Remo now supports assigning guests to tables prior to an event by a guest's email address. That means, as an Event Host you can decide which table, specific guests join when they first enter an event.

Table of Contents:

• Assigning Guests Prior to an Event
• Experience in-event
• Unassigning Guests
• Frequently Asked Questions about Assigning Guests

Assigning Guests Prior to an Event:

1. Enter your Event Settings, and click 'Advanced' and then 'Assign Tables'. Here you should see a list of all the floors at your event and how many guests are currently on your guest list.

2. Click 'Manage' on the floor you'd like to make table assignments for. This will open the Table Manager for that particular floor.

3. You can assign guests to tables once they have registered for or been invited to your event (i.e. their email address has been added to your event's guest list).

4. With your email addresses listed, you can begin to drag and drop guests from the Attendee List on the left-hand side to the table you'd like the guest to join when entering the event.

5. From the Table Manager you can also click the 3 dots in the upper right corner of a table to access more functions like changing table names or restricting table access.

6. If you'd like to unassign guests while editing, you can:

• Unassign a specific guest: Simply drag and drop the guest's email address back into the Attendees List
• Unassign all guests from a specific table: Click the 3 dots in the upper right corner of the table and select 'Unassign all attendees'
• Unassign guests from a floor or the entire event: Click the 'Unassign guests' icon on the top bar and select to unassign guests from just the current floor or the entire event

7. All changes you make here are automatically saved! So, please make sure only one host is editing the Table Manager at a time.

If you are facing an error saving your changes, the most likely reasons for this are: 

• The internet connection was interrupted or lost
• More than one host is editing the Table Manager at the same time

Experience in-event

If a guest has been assigned to a specific table, when they join the event for the first time, they should enter directly at their assigned table.

The assigned guest should also see a pop-up when they join letting them know the host has assigned this place for them.

Even though guests are assigned to particular tables, they are free to move around the event space as usual (double-clicking to join another table). Once a guest moves away from their assigned table, that assignment is then removed (i.e. the place at the table becomes empty for other guests to then occupy if they want).

Unassigning Guests

If you wish to unassign guests during your event:

To unassign guests on your current table...

1. Right-click on the table you would like to unassign guests from

2. Select 'Unassign all table seats'

3. Click 'Remove' to confirm the unassignment of these guests

To unassign guests on your current floor or for the entire event...

1. Click the 'More' button on your bottom menu toolbar

2. Select 'Unassign all seats'

3. Select which of the 3 options you'd like: Current table, Current floor, or Entire event

4. Click 'Remove' to confirm the unassignment of these guests

Frequently Asked Questions about Assigning Guests

Now you know how pre-assigned tables work, let's jump into some of the most frequently asked questions:

• If a guest is assigned to a table, is a seat at the table reserved for the user throughout the event?

Not yet, this feature is simply for pre-assigning a particular table for a guest to join when first entering the event. If that guest decides to move after they've joined the event, that place on the table is then open for anyone else to occupy.

If you would like to make assignments for guests already in the event, check out our assigned shuffle feature!

• If I assigned a guest to a table, but they enter the event using a different email address than the email I used to assign them, will they still enter on the assigned table?

Table assignments are based on the guest or speaker's email address, therefore they will only join the assigned table if they enter using the same email address they were invited using.

• Do I need to send Remo invitations in order to use the Assign Tables feature?

No! All you need to do is add the guest's email address to your Guest List (when adding emails to the guest list you can turn off Remo email invitations if you'd prefer to use your own system). You can invite guests to your Guest List by either: Invitations > Guests -or- through our quick add in the Table Manager itself.

• If I change floor plans what happens to my table assignment?

We recommend you finalize your floor plan prior to making any table assignments. If you change your floor plan, your table assignments will be lost.

• What happens if a guest assigned to a table refreshes?

Following our existing logic, Remo will try to return the guest back to the table they were last seen at regardless of their assignment.

• I'm getting an error when trying to assign a guest to a table, how can I resolve this?

Please make sure the table you are assigning guests to has a table name. If it does not, you will not be able to assign guests to it currently.