Customer Support
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Recent activity by Customer Support-
Allow Microsoft Edge Access to my Camera and Microphone
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ If you’re not able to turn on your microphone or camera and/or you’re seeing a yellow exclamation mark ...
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Why can't I choose a Custom Speaker?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Are you facing an issue when trying to select your custom speaker in Remo? Please note the ability ...
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Common Issues with Screen Sharing
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Some users may encounter problems when they start screen sharing and this might be because of browser p...
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Start a Live Video Broadcast in Conversation Mode
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Ready to elevate your virtual events to a whole new level???Say hello to our game-changing new feature ...
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Display Custom Content in Conversation Mode?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ This article is about embedding content (via iframe) into Conversation Mode. For informatio...
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Create a Custom Registration Form
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Creating a Custom Registration Form is a great way for hosts to collect additional information from att...
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Apply a Custom Floor Plan
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Hurray! You designed your own floor plan ✨If you haven't done that yet, check out this article!To apply...
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Create a Custom Floor Plan
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Are you looking to create your very own custom floor plan for your upcoming event on Remo?Well, here’s ...
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What are the Events.com Virtual (formerly Remo) Floor Plan options?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Looking for what's available as pre-built Events.com Virtual Floor Plans?Well, you've come to the right...
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Using Content Banners
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Got a video to showcase at your event? Or, an agenda you want to share? A sponsor you want to highlight...