Allow Safari Access to my Camera and Microphone

If you’re not able to turn on your microphone or camera and/or you’re seeing a red cross next to your microphone and camera buttons in your bottom menu toolbar... it’s likely that you haven’t given your browser permission to access your microphone and camera. 

This article is how you can allow Safari to access your camera and microphone. Please refer to the following articles for different browsers:

• Allow mic/cam access on Chrome
• Allow mic/cam access on Microsoft Edge

Table of Contents:

• Solution 1: Give Browser Immediate Access to Camera and Microphone
• Solution 2: Check the Browser Settings for Camera and Microphone Permissions

Solution 1: Give Browser Immediate Access to Camera and Microphone

To give Safari permission to use your microphone and/or camera, please follow the below instructions:

1. Click on the ‘microphone’ or ‘camera’ button in the bottom menu toolbar

2. A popup should appear at the top of your screen asking for permission to use your camera and microphone. Click ‘Allow’

3. For the smoothest experience, click on the red video or microphone button on the right hand side of the URL and click ‘Always Allow on “live.remo.co”’ or 'Always Allow on “virtual.events.com”’

4. If the popup does not appear, click ‘Safari’ in the top menu bar and then select ‘Settings for This Website’. And then next to ‘Camera’ and ‘Microphone’, select ‘Ask’ or ‘Allow’ from the respective dropdown menus

Solution 2: Check the Browser Settings for Camera and Microphone Permissions

You can also change your browser’s camera and microphone permissions by adjusting your browser permissions:

1. When in the Remo Event Space, click ‘Safari’ in the top menu bar and then select ‘Preferences’

2. Select the ‘Websites’ tab and click on ‘Camera’. Next to live.remo.co or virtual.events.com, select ‘Allow’ from the dropdown menu

3. Repeat the previous step for the ‘Microphone’ permissions