Allow Chrome Access to my Camera and Microphone

If you’re not able to turn on your microphone or camera and/or you’re seeing a yellow exclamation mark next to your microphone and camera buttons in your bottom menu toolbar... it’s likely that you haven’t given your browser permission to access your microphone and camera.

This article is how you can allow Chrome to access your camera and microphone. Please refer to the following articles for different browsers:

• Allow mic/cam access on Microsoft Edge
• Allow mic/cam access on Safari

Table of Contents:

• Solution 1: Give the Browser Immediate Access to Camera and Microphone
• Solution 2: Check the Browser Settings for Camera and Microphone Permissions

Solution 1: Give the Browser Immediate Access to Camera and Microphone 

To give Chrome permission to use your microphone and/or camera, please follow the below instructions:

1. A popup should appear in the upper left corner of your screen asking for permission to use your camera and microphone. Click 'Allow this time' or 'Allow while visiting the site'

2. If the above popup does not appear, click the button on the left-hand side of the URL (this may be a settings icon, or a blocked mic/cam icon). Toggle the 'Camera' and 'Microphone' options to ON

Solution 2: Check the Browser Settings for Camera and Microphone Permissions

You can also change your browser’s camera and microphone permissions by adjusting your browser settings:

1. When in the Remo Event Space, click on the ‘More’ button (3 vertical dots) in the upper right corner next to the URL and then click ‘Settings’

2. Select the ‘Privacy and Security' tab and then click ‘Site settings'

3. Scroll down to the Permissions section, and then click on ‘Camera’ or ‘Microphone’

4. Select the option for ‘Sites can ask to use your camera’

5. Check to see whether live.remo.co or virtual.events.com is listed as one of the sites blocked. If it is then click on the site’s name and change the ‘Camera’ and ‘Microphone’ permission to ‘Allow’