Customer Support
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Recent activity by Customer Support-
Restrict Table Access for Attendee Groups
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Ever wish you could make some tables invite-only? Whether you're rolling out the red carpet for VIPs or...
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Create and Use Attendee Groups
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Need help segmenting your attendees? Now, with Attendee Groups, you can create and assign specific atte...
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Image Recommendations
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ This article outlines the recommended image sizes for various images used across Events.com Virtual.Tab...
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Show Questions on Presentation Stage
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ To help increase engagement and clarity, hosts can now feature questions asked from the Q&A tab directl...
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What can I do with the Event Landing Page after my Event?
Relevant to:GuestsSpeakersEvent Managers & AssistantsAccount Owners❌❌✅✅Your event has successfully ended! Congratulations! ✨But did you know... you can still use the Landing Page to...1. Invite cus...
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Problems with your Account (Log in/ Sign up)
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Can't log in or have questions about your Events.com Virtual (formerly Remo) Account? Follow our troubl...
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Use Closed Captions in Events.com Virtual (formerly Remo) (using 3rd party tools)
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ We’ve compiled a list of some of the tools you can use to provide guests with closed captions in Conver...
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I encountered an Error. How do I Report this?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Sorry you encountered an error while using the Events.com Virtual platform… But I can assure you we are...
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Additional Event Services Offered
Relevant to:GuestsSpeakersEvent Managers & AssistantsAccount Owners❌❌✅✅Are you excited about setting up and running your online event on Events.com Virtual?We're certainly excited for you!And just ...
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Apply a Virtual Background (using 3rd party tools)
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Look at George taking part in a Remo event while flying first-class in Emirates…Well... Not quite…It is...