Customer Support
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Recent activity by Customer Support-
My Android Camera and Microphone is Not Working
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Facing an issue while trying to use your microphone and camera? This article covers some of the common ...
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My Mac Camera or Microphone is Not Working
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Facing an issue while trying to use your microphone and camera? This article covers some of the common ...
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Allow Safari Access to my Camera and Microphone
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ If you’re not able to turn on your microphone or camera and/or you’re seeing a red cross next to your m...
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Allow Chrome Access to my Camera and Microphone
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ If you’re not able to turn on your microphone or camera and/or you’re seeing a yellow exclamation mark ...
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Allow Microsoft Edge Access to my Camera and Microphone
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ If you’re not able to turn on your microphone or camera and/or you’re seeing a red cross next to your m...
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Why can't I choose a Custom Speaker?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Are you facing an issue when trying to select your custom speaker in Remo? Left-hand menu bar in t...
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Common Issues with Screen Sharing
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ✅ ✅ ✅ ✅ Some users may encounter problems when they start screen sharing and this might be because of browser p...
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Start a Live Video Broadcast in Conversation Mode
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Ready to elevate your virtual events to a whole new level???Say hello to our game-changing new feature ...
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Display Custom Content in Conversation Mode?
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ This article is about embedding content (via iframe) into Conversation Mode. For informatio...
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Create and sell tickets on Events.com Virtual (formerly Remo)
Relevant to: Guests Speakers Event Managers & Assistants Account Owners ❌ ❌ ✅ ✅ Looking to boost attendance or revenue for your upcoming event? Look no further!With the Events.com Vir...